Accor improved its Employee Recognition by 53% through Vantage Circle
Accor is a global hospitality company with over 5,000 properties and 10,000 food and beverage outlets spread across 110 countries. The company operates one of the most dynamic and fully integrated hospitality ecosystems in the industry, with luxury and premium brands, midscale and economy options, exclusive lifestyle concepts, entertainment, and nightlife locations, restaurants, and bars, branded private homes, shared accommodation properties, concierge services, co-working spaces, and more.
About the Organization
- Industry: Hospitality
- Company Size: 220,000+ Employees
- Headquarters: Issy-les-Moulineaux, France
- Type: Privately Held
- Founded: 1967
Key Objective
To maximize customer-centricity, the global hospitality brand aimed to embrace both its employees and digital tools.
Problem Statements
To maximize customer-centricity, the global hospitality brand aimed to embrace both its employees and digital tools.
The major challenges that the company had to face:
- Facilitating a platform that could elevate the overall employee experience through a unique point system
- Onboarding a digital solution with more flexibility and scalability that would cater to the needs and requirements of the workforce.
- Accommodating a platform that could provide a comprehensive financial wellness package with unrivaled benefits and corporate discounts.
