Subex Limited increased their peer-to-peer recognition culture upto 2.8x times with the help of Vantage Circle
Subex is a telecom analytics firm that provides revenue assurance, business consulting, fraud management, etc. Subex helps businesses embrace the disruptive changes in the business landscape and succeed with Digital Trust.
About the Organization
- Industry: Telecommunications
- Company Size: 1500+ employees
- Headquarters: Bangalore, Karnataka
- Type: Public Company
- Founded: 1992
Key Objective
To provide global telecom carriers with operational excellence and business transformation with the help of driving new revenue models, enhancing customer experience, and optimizing the enterprise.
Problem Statements
Subex Limited has a firm belief in achieving customer success through promoting integrity and transparency in the organizational culture. They also promote the spirit of winning together as a team to create value and focus on innovation. And to further assist those efforts, they were on the lookout for a platform that would respect their values and facilitate a system where employees felt connected with the organization.
The major challenges faced by the organisation were :
- A robust and transparent SaaS-based platform that was easy to access.
- Improving their company culture and automate their peer recognition process.
- Accommodating a unique reward system that elevated employee satisfaction and experience levels.
- A platform that would provide corporate deals and help the employees curb their financial difficulties.
