10 Best 360 Degree Feedback Software 2024
Compare the best 360-degree feedback software in 2024 and other mention-worthy survey and 360° feedback tools below. Check out the products' best features, pros and cons, pricing, and more.
Introduction
In the ever-evolving business landscape, more and more companies are moving away from traditional top-down performance reviews and instead embracing a development-focused approach to evaluations. This shift aims to promote personal growth, leadership development, and effective team collaborations.
What is 360 Feedback Software?
360 feedback software is an evaluation or review tool that helps companies gather feedback about an employee's overall performance. This includes collecting insights from multiple people they work with. Instead of just getting input from their boss, employees receive feedback from colleagues, their reporting managers, and sometimes even clients or stakeholders outside their organization, including self-assessments. This wholesome feedback provides a complete picture of their actions, including their strengths and areas they might need to improve.
The software organizes all of this feedback, usually anonymous, so employees can better understand how others see their work, communication, and leadership. It's a way to encourage personal growth through constructive criticism and improve teamwork within the company.
Key Features of 360 Feedback Software
360 feedback software has become a key tool for organizations seeking to enhance employee performance and build stronger leadership. The eligibility of a product to be categorized under the 360 feedback software depends on whether it offers the following functions or features:
- Feedback Exchanges or Multi-Rater Feedback Collection (between managers, employees, and peers)
- Feedback Assessments (via a survey platform)
- Store Historical Appraisal Data (for advanced analysis and reporting)
- Customizable Feedback Forms
- Real-Time Feedback
- Maintain Anonymity
- Automated Surveys and Reminders
- Competency Assessment and Benchmarking
- Survey Logic and Conditional Questions
- Customizable Reporting Filters
- Integration with HR Systems
Whether you're looking for a solution that integrates easily with existing HR systems or something highly customizable, the right software can transform how feedback is collected, analyzed, and implemented.
Trends in 360-Degree Feedback Tools
Here are some of the emerging trends in 360 feedback tools:
Integration with Performance Management: Organizations are increasingly integrating 360-degree feedback with broader performance management systems, creating a seamless process for employee development and performance reviews.
Focus on Continuous Feedback: The shift from annual reviews to continuous feedback cycles is gaining traction, allowing for real-time insights and more agile development processes.
AI and Data Analytics: Advanced analytics and AI are being used to provide deeper insights, identify patterns, and predict outcomes from 360 feedback data, enhancing decision-making.
Customization and Personalization: Companies are moving towards more customizable feedback processes that can be tailored to the unique needs and culture of the organization.
Mobile Accessibility: With the rise of remote work, there’s an increasing demand for mobile-friendly 360feedback platforms, allowing employees to give and receive feedback from anywhere.
Focus on Employee Well-being: Modern 360-degree feedback assessments are incorporating metrics related to employee well-being and mental health, recognizing the importance of holistic development.
Enhanced User Experience: There’s a growing emphasis on making the feedback process more user-friendly, with intuitive interfaces and engaging formats to increase participation rates.
Actionable Insights and Follow-Up: The trend is shifting towards providing feedback, actionable insights, and follow-up tools to ensure that feedback leads to tangible improvements.
Integration with Learning and Development: 360feedback is increasingly being linked with learning and development initiatives, helping to create targeted training programs based on feedback outcomes.
Anonymity and Confidentiality: Ensuring the anonymity of feedback providers to encourage honest and candid feedback is becoming a key focus, especially in larger organizations.
List of the Best 360 Degree Feedback Software in 2024
Primalogik : Best for customizable 360 feedback templates that can be easily tailored to fit your organization's specific needs.
Qualtrics : Best for advanced analytics and reporting that provide deep insights into feedback data with powerful visualizations and action planning tools.
Leapsome : Best for integrated performance management and employee engagement, seamlessly combining 360 feedback with goal setting and engagement surveys.
PerformYard : Best for flexible performance reviews, offering a highly customizable review process that fits various organizational workflows.
Peoplebox : Best for OKR (Objectives and Key Results) alignment, integrating 360 feedback with OKR tracking to ensure performance is tied directly to organizational goals.
15Five : Best for continuous feedback and check-ins, emphasizing a culture of ongoing development with regular, structured feedback loops.
Synergita : Best for automated performance management workflows, streamlining the entire feedback and appraisal process with minimal manual intervention.
Mitratech Trakstar : Best for intuitive performance appraisal tools, providing a user-friendly interface that simplifies giving and receiving 360 feedback.
SurveySparrow : Best for conversational surveys, offering a unique chat-like interface that makes giving and receiving feedback more engaging and interactive.
Culture Amp : Best for employee experience integration, combining 360-degree feedback with comprehensive employee engagement and well-being surveys for a holistic view of employee performance.
Detailed Description - Best 360-Degree Feedback Software in 2024
Primalogik
Why Primalogik?
Primalogik is a user-friendly performance management platform designed to streamline employee evaluations, 360-degree feedback, and employee engagement surveys. It offers tools that simplify the feedback process, allowing organizations to foster a culture of continuous improvement and development.
Recommended For: Small and medium-sized cost-conscious companies looking for an intuitive and affordable solution to manage employee performance.
Standout Features
Multi-source 360 feedback
Customizable templates and automated reminders
Engagement Surveys
Goal Management
Real-Time Feedback
Anonymity
- The platform offers robust features at a lower price point compared to many competitors, making it affordable for SMBs.
- It provides great customer support service.
Customer Review
“The switch was seamless, thanks to its user-friendly platform, competitive pricing, and the assistance we received.” (Source: G2)
- While functional, the analytics and reporting features may not be as advanced as those offered by more complex systems.
- Unlike some competitors, Primalogik does not include a built-in LMS for employee training and development.
Customer Review
“We have moved away from Primalogik to something that offers us more features (review system combined with learning platform).” (Source: Capterra)
Notable Clients
- Luminar
- Lanvin
- The Salvation Army
- Degusta Box
Pricing
Qualtrics
Why Qualtrics?
Qualtrics is a robust experience management platform that allows for comprehensive survey creation and analysis. It’s particularly strong in gathering and analyzing 360 feedback across various experience touchpoints. Its advanced analytics feature offers users the feasibility to gather all insights in one place to work on the areas that need improvement and constantly monitor them.
Recommended For: Medium to large enterprises that need comprehensive and in-depth feedback solutions.
Standout Features
Advanced survey creation with custom question types
Predictive intelligence and AI-driven insights
Multi-channel feedback collection (email, SMS, etc.)
Real-time data visualization and dashboards
Integration with CRM and HR systems
Customizable feedback reports
- The integration capabilities are strong, with powerful analytics.
- It offers reliable customer support.
Customer Review
“Reliable customer support services.” (Source: G2)
- The platform can be complex for smaller organizations needing simpler surveys.
- It falls on a higher price point.
Customer Review
“Some dislikes include cost and complexity for Simple Surveys.” (Source: G2)
Notable Clients
- MetLife
- Deutsche Bank
- Coca-Cola
- Spotify
- Sony
- Toyota
Pricing
Leapsome
Why Leapsome?
Leapsome is an all-in-one people enablement platform. With Leapsome, businesses can generate 360-degree reviews that are completely customizable or utilize their best-practice templates. It saves time as review cycles can be automated, and all information can be accessed centrally on a dashboard. It also allows users to exchange comments that can be sent instantly between parties without waiting for an official review cycle.
Recommended For: Companies of all sizes prioritizing employee development and a data-driven approach to performance management and engagement.
Standout Features
Performance Tracking
Learning Integrations
Customizable Feedback Loops
OKR and Goal Management
eNPS
Continuous Feedback
- The platform provides a comprehensive toolset and offers a great UI/UX.
- The integration capabilities make it easier for users and it offers great customer support.
Customer Review
“Customer Support is awesome if you need help. I cannot say enough about how easy the tool is, how handy it is, and how frequently you use the tool, even more than you would think.” (Source: G2)
- The platform is primarily web-based, which may limit access for users without reliable internet connections.
- While user-friendly, the platform’s extensive features may require time to fully understand and utilize effectively.
Customer Review
“The platform has so many features that it can feel overwhelming at first, and it took us a while to get fully comfortable with all the options available.” (Source: G2)
Notable Clients
- Webflow
- Robinhood
- Loom
- Discord
- Article
Pricing
PerformYard
Why PerformYard?
PerformYard is designed for ease of use and flexibility. It is a performance management software that simplifies the 360 feedback process, performance reviews, and goal tracking, and streamlines the employee experience so that your HR teams can concentrate on providing high-quality feedback and productive performance talks; while also providing your employees with the tools they need to implement any 360-degree feedback tool. The program can be tailored to your organization's needs in terms of procedures, exposure, confidentiality, execution, participation, and approvals.
Recommended For: SMBs looking for an easy-to-use and flexible feedback tool
Standout Features
Flexible Performance Review Cycles
Customizable Feedback Templates
Continuous Feedback and Recognition
Goal Tracking and Alignment
Automated Reminders and Follow-Ups
Detailed Analytics and Reporting Tools
- PerformYard is intuitive and robust, with an impressive customer service.
- It is a straightforward tool that provides transparency in tracking.
Customer Review
“Helps me keep track of goals and progress for the year.” (Source: Capterra)
- It can improve on offering a better dashboard experience.
- It is a bit challenging for new users to navigate the platform.
Customer Review
“Requires too many clicks to get to where you need to be.” (Source: Capterra)
Notable Clients
- Paytronix
- Berkshire Grey
- NFLPA
- Crunch
Pricing
Peoplebox
Why Peoplebox?
Peoplebox is an OKR and performance management platform that integrates 360 degree feedback to help companies align team goals. It provides a comprehensive and balanced view of an employee’s performance by gathering feedback from multiple sources. Additionally, Peoplebox’s 360 Feedback tool is highly customizable, allowing organizations to tailor the feedback process to their specific needs.
Recommended For: SMBs looking for an easy to use and continuous 360 degree feedback solution.
Standout Features
Personalized Retirement Planning
Automatic Portfolio Rebalancing
Employee Financial Education
Socially Responsible Investment Options
Seamless Payroll Integration
- The implementation is easy and provides an intuitive dashboard.
- The platform is easy to navigate and offers a vital OKR alignment feature.
Customer Review
“Single platform for OKR and performance metric tracking, reviewing, and socializing.” (Source: Capterra)
- It offers limited customization.
- Some features require improvements in the Home or the Goals Tab, like better synchronization capabilities.
Customer Review
“Some features need some work, however, I'm sure these will be improved over time.” (Source: Capterra)
Notable Clients
- Disney+
- KUKUFM
- Razorpay
- Redbus
- Khatabook
Pricing
15Five
Why 15Five?
15Five is a holistic performance management company. Its easy-to-use software and manager training equip HR teams with a complete platform solution to improve manager effectiveness, drive high performance and engagement, and increase retention. It combines generative AI, custom analytics, and human-centered principles, including 360 feedback reviews, engagement surveys, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins to promote continuous employee development.
Recommended For: SMBs focused on managing employee performance and development.
Standout Features
Weekly Check-Ins and Pulse Surveys
Social Media Integrations
Continuous Feedback and Recognition
Goal Tracking (OKRs)
Performance Reviews and Development Plans
Analytics and Reporting Tools
- The platform is easy to use and implement.
- They provide great customer service.
Customer Review
“I love how customizable almost everything is. The Support team is absolutely amazing and always helpful.” (Source: G2)
- It has room to provide handier features.
- It has somewhat limited customization capabilities.
Customer Review
“I would like more customization in some areas.” (Source: G2)
Notable Clients
- HubSpot
- Pendo
- Auror
- Credit Karma
Pricing
Synergita
Why Synergita?
Synergita provides OKR solutions, agile employee performance management, and employee engagement solutions to organizations that thrive to achieve high performance-driven growth. The platform is industry-agnostic and can be configurable to adapt to the users’ unique performance and engagement culture, and strategies.
Recommended For: Medium to Large Organizations looking to automate and streamline performance management and feedback processes.
Standout Features
Automated Performance Reviews
Continuous Feedback System
Goal Setting and Tracking
Competency-Based Evaluations
Employee Engagement Surveys
Advanced Analytics and Reporting
- Synergita strongly focuses on automation.
- The platform provides great customer support.
Customer Review
“Customized PMS Tool and excellent customer service. Simple User interface.” (Source: G2)
- It can be complex to set up initially.
- The platform could improve on the engagement features.
Customer Review
“I dislike nothing, but I would love to have robust reporting mechanisms that are easily configurable as desired by customers.” (Source: G2)
Notable Clients
- Eureka Forbes
- Trinity
- Zolo
- DHL
- Capgemini
- Spyne
Pricing
Mitratech Trakstar
Why Mitratech Trakstar?
Mitratech Trakstar is an intuitive performance management platform that simplifies the 360-degree feedback process, goal setting, and performance reviews. Its user-friendly interface helps improve overall employee engagement and development by providing seamless access to tools that support continuous feedback and goal alignment. The platform integrates well with HR systems and provides detailed analytics and reports, helping organizations make data-driven decisions to enhance employee performance and development.
Best For: Organizations of all sizes seeking a user-friendly and effective 360 feedback solution.
Standout Features
Customizable performance reviews
Goal tracking and management
Continuous feedback and recognition
Employee engagement tools
Detailed analytics and reports
Integration with HR system
- The platform is intuitive and feature-rich.
- It is a comprehensive solution and provides a hands-on experience to users.
Customer Reviews
“I love the ease of creating and editing modules. Being able to replace one slide instead of having to create a new module every time there was an update.” (Source: G2)
- The platform could improve by providing more customization options.
- There are technical glitches in operations.
Customer Reviews
“The system has become really glitchy. Trainees will sometimes click the next button to go to the next slide and they will be taken backwards several slides.” (Source: G2)
Clientele
- Forbes
- Columbia Bank
- Sharp
- PepsiCo
- StateFarm
Pricing
SurveySparrow
Why SurveySparrow?
SurveySparrow is a user-friendly survey platform that offers a unique conversational approach to surveys, including 360-degree feedback surveys. The platform is designed to make the feedback collection process more engaging and interactive, which can lead to higher response rates and more valuable insights. The platform’s flexibility and ease of use make it a great choice for organizations that want to implement a dynamic and effective feedback system.
Best For: SMBs looking for modern, interactive feedback tools to engage employees and gather actionable insights.
Standout Features
Offline and Recurring Surveys
Executive Dashboard
Customer Journey Map
Conversational Forms
API, Webhooks, Integrations
Custom Workflows
- The platform offers comprehensive surveys and feedback mechanisms.
- It has robust reporting and analytics capabilities.
Customer Reviews
“What I like best about SurveySparrow 360 Assessments is its comprehensive feedback reports.” (Source: G2)
- Some advanced features cost more than most platforms in the market.
- There are occasional delays in responses from customer support.
Customer Reviews
“While the features are impressive, it would be helpful if there were more flexible pricing tiers or options tailored to organizations with tighter budgets.” (Source: G2)
Clientele
- Grant Thornton
- Siemens
- Volvo
- Godrej
- Paysafe
Pricing
Culture Amp
Why Culture Amp?
Culture Amp is a leading employee experience platform that focuses on employee engagement, performance management, and development. It provides companies with tools to create a positive work culture by offering insights through surveys, feedback, and analytics. The platform is designed to help organizations better understand their employees, foster engagement, and drive performance. Its advanced features help organizations create a more engaged and productive workforce.
Best For: Medium to large-sized organizations focused on improving employee engagement, culture, and performance through data-driven insights and comprehensive feedback mechanisms.
Standout Features
Real-Time Analytics
Action Planning Tools
Benchmarking
360-Degree Feedback
Comprehensive Engagement Surveys
- The platform provides a structured process for collecting and analyzing multi-source feedback to support employee development.
- It offers great integration capabilities.
Customer Reviews
“What I like best about Culture Amp is how seamlessly it integrates with our new operating model.” (Source: G2)
- There is limited flexibility compared to other, more specialized tools.
- The platform has a learning curve with many features being offered.
Customer Reviews
“I'm sure there is more functionality that I have yet to unlock due to a lack of understanding of all the available options.” (Source: G2)
Clientele
- Canva
- McDonald’s
- Etsy
- SoulCycle
- Credit Karma
Pricing
Other Popular Survey Tools
Below are some noteworthy software that offers features to help with employee assessments, surveys, and reviews. While they may not have made it to my list of 360 feedback software, they are popular survey, employee engagement, and performance management software that are still worth considering based on your company's needs.
Vantage Pulse
Overview
Vantage Pulse is a powerful employee survey tool that helps measure the effectiveness of organizational engagement strategies. It deviates from traditional surveys by making the survey process quick and anonymous, enhancing the accuracy of feedback responses with the eNPS (Employee Net Promoter Score) format. The platform features an admin dashboard, feedback loops, data-driven trends and analysis, and questions from over 30+ categories while offering multi-platform accessibility. Vantage Pulse is designed for organizations looking to gauge and improve their engagement strategies through a modern, user-friendly survey tool.
Key Features
Advanced Real-time Surveys
AI-Powered Sentiment Analysis
Anonymous Feedback
Pre-Built Survey Templates
Customizable Surveys
Actionable Insights with Analytics Dashboard
Automated and Recurring Surveys
Seamless Integrations
Pricing
TINYpulse
Overview
TINYpulse is a simple feedback and survey tool that enables employee engagement tracking. Though not designed as a comprehensive 360-degree feedback platform, it allows for simple feedback collection from peers and employees, focusing on employee engagement and pulse surveys.
Key Features
Custom Surveys
Engagement Insights
Employee Pulse Surveys
Pricing
Officevibe
Overview
Officevibe empowers teams with pulse surveys and feedback tools that boost employee engagement and create a positive work culture.
Key Features
Pulse Surveys
Anonymous Feedback
Real-Time Reporting
Pricing
Lattice
Overview
Lattice is for companies wanting a modern performance management solution to build a culture of continuous feedback and act on insights in real-time. It is an ideal choice for SMBs.
Key Features
Fully Automated Surveys
Onboarding & Exit Surveys
eNPS
Anonymous Feedback & Messaging
AI-Driven Insights
Pricing
SurveyMonkey
Overview
SurveyMonkey is a versatile survey platform that simplifies collecting and analyzing feedback from employees, customers, and stakeholders. Popular for its user-friendly interface and comprehensive analytics, SurveyMonkey is ideal for small to medium businesses.
Key Features
Customizable Surveys
Advanced Analytics
Benchmark Comparison
Pricing
Other Mention-Worthy 360-Degree Review Software
The following platforms offer notable 360-degree review capabilities that cater to various organizational needs:
ReviewSnap: ReviewSnap simplifies performance management with easy-to-use tools for employee reviews, goal tracking, and 360-degree feedback.
Performly: Performly offers performance management solutions that align employee objectives with organizational goals through continuous feedback.
Engagedly: Engagedly combines performance management, employee engagement, and learning tools to enhance workplace productivity and development.
Spidergap: Spidergap is a user-friendly 360-degree feedback solution that helps organizations gather actionable insights by offering customized feedback surveys to drive employee development.
Reflektive: Reflektive helps organizations drive performance and engagement with real-time feedback, goal management, and analytics tools.
Benefits of 360-Degree Feedback Software
The main benefits of incorporating 360-degree feedback software in your organization are:
Balanced Performance Evaluation: Collecting feedback from multiple sources provides an accurate and holistic view of an employee's performance.
Promotes Continuous Development: Employees gain a deeper understanding of their strengths and areas for improvement, which can guide them toward better personal and professional development.
Improves Leadership Development: The software is especially beneficial for assessing leadership qualities, helping organizations identify high-potential leaders, and providing targeted development opportunities.
Fosters a Culture of Feedback: It encourages a feedback-rich environment, promoting open communication and continuous improvement across the organization.
How to Choose the Best 360-Degree Feedback Software
When selecting a 360-degree feedback evaluation software, consider the following factors:
Ease of Use: Intuitive interface for both users and administrators.
Customization: Ability to tailor feedback forms and reports.
Integration: Compatibility with existing HR systems like payroll, talent management, etc.
Analytics & Reporting: In-depth insights, easy-to-read reports.
Scalability: Ability to support growing teams.
Pricing: Compare costs and available packages.
Support & Training: Customer support availability and onboarding assistance.
FAQs
Q.1. How does 360-degree feedback work?
Ans: It involves collecting feedback from multiple sources within an organization, compiling the responses into a report, and then sharing it with the employee for personal development.
Q.2. Why should my company use 360-degree feedback?
Ans: 360-degree feedback provides a well-rounded view of an employee's performance, promotes self-awareness, and supports leadership development, making it a valuable tool for improving workplace culture and productivity.
Q.3. Is 360-degree feedback anonymous?
Ans: Yes, in most cases, 360-degree feedback is collected anonymously to ensure honest responses and foster trust in the process.
Q.4. Can 360-degree feedback be used for performance reviews?
Ans: Yes, many organizations use 360-degree feedback as part of their performance management system to complement traditional top-down reviews.
Q.5. What are the challenges of implementing 360-degree feedback?
Ans: Challenges include managing confidentiality, ensuring constructive feedback, avoiding bias, and integrating feedback with performance management processes.
Q.6. What is the difference between 360-degree feedback and traditional performance reviews?
Ans: Traditional reviews often involve only a manager's perspective, while 360-degree feedback incorporates multiple viewpoints, providing a more comprehensive evaluation.
Q.7. Is training required to use 360-degree feedback effectively?
Ans: Yes, providing training for both feedback providers and recipients can help ensure that the process is understood and that feedback is constructive and actionable.
This article is written by Shabana Shahnaz, a Product Research Analyst passionate about uncovering the nuances of software solutions. With a sharp analytical mind and a keen eye for detail, Shabana excels at comparing and contrasting software products at Vantage Circle. To get in touch, reach out to editor@vantagecircle.com
