The Science Of Recognition: Understanding The Psychological Impact Of Leader Praise
Meaningful recognition, especially from high-ranking leaders like CEOs creates a lasting impact.
It’s something we’ve always felt instinctively. But now there’s research to back it up.
Gallup, for instance, highlighted that,
24% of employees say their most memorable recognition came from their CEO.
Interesting!
Even more interesting is that leaders influence nearly two-thirds of what drives employee engagement. Yet, the pain point often lies in not knowing how to deliver recognition in a way that truly resonates with your team.
So, it’s obvious for you to ask a question:
- What makes recognition from leaders so impactful?
Well, you deserve an answer, and that’s exactly what we’ll uncover in this blog. In fact, we’ll go a step further and explore
- How can leaders use recognition to build stronger, more connected teams?
So, keep reading!
What is the “Science behind Recognition?”
"You're doing an incredible job. Honestly, you're an asset to our company," said the senior manager of your organization.
How would you feel after this praise or recognition? Happy, right?
But what's behind your sudden surge of happiness? Let's understand.
Recognition triggers positive reactions in our brains. When we receive praise or feel appreciated, our brain releases chemicals that make us feel good and motivated.
The primary chemicals involved in triggering these positive reactions are Dopamine and Serotonin.
Dopamine (like a little cheerleader) creates a sense of pleasure and encourages us to repeat behaviors that lead to praise. Conversely, Serotonin works behind the scenes to regulate our emotions and boost our overall well-being.
Beyond this biochemical response in our brain, recognition also taps into our natural "human need" for acceptance and appreciation. We naturally seek approval from others. Don't we?
Especially from those we respect and admire. Leaders, in this case, are the ones we look up to. Their "words of praise" and "acts of recognition" fulfill our need for social acceptance.
As noted by Tracie Sponenberg, Thought Leader & Founder, CPO of Tracie Sponenberg LLC in our latest R&R Report USA 2023-2024:
On a basic human level, people want to know that their work matters and that they are not working solely for a paycheck.
She extended her perspective, suggesting that authentic and impactful recognition is a strategic investment in employees' success and sustainability.
How Recognition from Leaders Impact Employees?
When we talk about transformative leadership, we cannot afford to miss the example of Satya Nadella. So, let’s take a page from Nadella’s playbook at Microsoft.
When Nadella took over as CEO, he fostered a culture of “learn-it-all" over “know-it-all." He prioritized appreciating the efforts of his team. And championed values like empathy and a growth mindset. Nadella, in fact, publicly celebrated these behaviors.
Here, you’d love to know what Nadella shared with Wharton professor Adam Grant:
Source: Inc.com
As a result, his recognition empowered employees. They felt more valued and aligned with Microsoft’s vision.
Inspiring! Isn't it?
Now that we know the impact of leadership recognition on employees through this example, let’s break it down further. And try to understand in-depth- Why Recognition from Leaders Matters?
1. Enhanced Employee Engagement
Here’s something interesting from Forbes,
Employees are 40% more engaged when their leaders prioritize genuine employee recognition.
Everyone loves recognition, and your employees are no different. But praise from their top bosses is a joy on a whole other level.
Why?
Well, recognition from leaders creates a direct and meaningful connection between your employees and their work. It satisfies their core psychological needs—esteem and belonging. Both of which are essential drivers of engagement.
And who doesn’t want engaged employees?
After all, as per Gallup, engaged employees have higher productivity, profitability, safety records, and customer ratings than companies with low engagement.
2. Improves Performance and Productivity
Ever wonder why some people seem more productive?
Chances are, they’ve leaders who know how to give meaningful recognition.
Gallup highlighted in one of its reports that,
Recognition not only boosts individual employee engagement but also increases productivity and loyalty.
In fact, a Forbes report confirms that,
92% of employees repeat excellent work when they're recognized for it.
Recognition taps into our brain's reward system. When we receive praise from our seniors, we're motivated to repeat the behavior that earned it, leading to improved performance over time.
Additionally, recognition fosters positive emotions. It makes people feel valued and appreciated. And it goes without saying feeling appreciated and recognized is fundamental to achieving high productivity.
3. Stronger Workplace Relationships
3 out of 5 of Maslow’s Hierarchy of Needs- safety, belonging and esteem is fulfilled by recognition.
As you can see, apart from safety and esteem, the need for belonging is also addressed by recognition. Recognition from leaders goes beyond just acknowledging efforts.It signals that they're seen, valued, and an integral part of the team. This validation directly feeds the need for belonging, creating stronger emotional connections between employees, their peers, and their leaders.
Research from Forbes shows
208% increase in the sense of community when recognition is integrated into everyday employee experience.
And it's no surprise that improved relationships can lead to better communication, trust, and teamwork.
4. Higher Job Satisfaction and Retention
Recently, Gallup shared something remarkable. According to their research,
Employees who feel well-recognized are 45% less likely to leave their jobs within two years.
Impressive! But have you wondered why recognition can have this kind of impact?
Here’s where it gets fascinating.
Recognition from leaders activates the "happiness chemical” in our brains. Don’t be surprised, it’s nothing but serotonin. The chemical we earlier discussed, primarily responsible for regulating our mood, well-being and social behavior.
Recognition activates our brain’s reward system in motion. And reinforces emotions like increased self-esteem and satisfaction.
Naturally, employees who feel satisfied are more inclined to:
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Feel valued in their work.
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Have a positive attitude towards their job
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Stay committed to the company.
The result? Higher Job Satisfaction and Retention. Employees who feel appreciated are less inclined to seek opportunities elsewhere.
Do Give a Read: 10 Great Ways To Make Your People Feel Valued At Work
5. Increased Innovation and Creativity
When we talk about leadership recognition, Adobe is one of the examples we cannot miss out.
Recognition like this doesn’t just inspire great work. It fuels it. A study by Great Place to Work found that
Employees who feel recognized at work are 2.2 times more likely to drive innovation and bring new ideas forward.
This statistic highlights just how crucial recognition is to foster an environment of innovation. When leaders consistently acknowledge their employees' efforts and achievements, it creates a culture of psychological safety. In such an environment, team members feel more confident in:
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Proposing unconventional ideas
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Taking calculated risks
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Challenging the status quo
Just like Adobe, when leaders prioritize recognition, they set the stage for creativity to thrive.
Practical Tips for Leaders to Recognize their Employees Effectively
Dave Ulrich, the “Father of Modern HR” and one of the world’s leading business thinkers, has shared something significant. He stated that,
Recognition is an intangible value. You can’t see it as readily, but it’s there. The job of a leader is to use his or her power to empower others. When they empower, they succeed.
He shared this perspective in Season 2 Episode 3 of the Vantage Point- In Conversation with Dave.
Do check it out!
As Dave beautifully points out, recognition is powerful, even if it's not always something we can see right away. True that!
When leaders take the time to acknowledge and empower their employees, they’re creating an environment where everyone can thrive. Not just professionally but personally as well.
So, how can leaders effectively use recognition to empower their teams and drive success?
Here are some practical steps to get started:
1. Be Specific and Genuine
Never fail to be specific while recognizing your employees. They must know what aspect of their work you truly like. Instead of a general "Good job," highlight specific actions or outcomes that have made a difference.
For example, “Your detailed analysis in the project report significantly improved our decision-making process.”
Also, do not forget to be authentic while appreciating your employees. Your team can sense when praise is insincere. Only give recognition when it's truly deserved and express it enthusiastically.
Link specific praise to your company’s core values or goals. It reinforces the importance of these values and helps team members understand how their actions contribute to the bigger picture.
2. Regular and Consistent Recognition
You cannot be a hands-down leader without encouraging a recognition-rich culture. And to have a recognition-rich culture, you’ve got to make it a regular part of your leadership.
As a leader, you must consistently appreciate your employees and make them feel valued. There is no denial in the fact that consistent meaningful recognition helps sustain high motivation levels.
But remember that balance is also crucial. Overdoing praise can make it feel insincere and less impactful.
3. Timely Recognition is Valuable
Source: Vantage Rewards
Recognize good work right away. Acknowledging achievements promptly makes the connection between the effort and the recognition clear. It helps reinforce the positive behavior you want to see more of.
Immediate praise also shows employees their hard work is noticed and valued by their leaders, keeping them motivated and engaged.
So, the next time someone does a great job, let them know immediately.
Use digital tools and platforms to provide instant recognition. Apps and internal communication tools can help you acknowledge accomplishments in real-time.
4. Tailor Recognition to Individual Preferences
Not all employees respond to recognition in the same way. Some may thrive on public acknowledgment, while others prefer a private word of thanks. Personalizing praise ensures it resonates with the individual and has a more significant impact.
You can understand what motivates each team member by engaging in one-on-one conversations and observing their reactions to different forms of recognition. By tailoring your approach, you can make each instance of recognition more meaningful and effective.
5. Be Inclusive
Inclusive workplaces are the need of the hour. But inclusivity must not be just on paper. It must be in action. It must extend to every aspect of the workplace and your leadership, including recognition strategies.
Recognition in your workplace must ensure that all employees, regardless of their role, background, or identity, feel valued in the organization. Your recognition strategies shall be free from any bias or favoritism.
So, that's it!
With these tips, leaders can create a culture of recognition that boosts motivation, improves performance, and enhances overall job satisfaction.
It’s worth noting that many organizations worldwide are now turning to Recognition & Rewards platforms for support in making their recognition efforts more effective and impactful.
Vantage Circle is one such award-winning platform. Recently, we secured 3 Golds in the prestigious Brandon Hall Awards under this year’s HCM Technology category. A milestone that inspires us to continue helping organizations create meaningful employee experiences.
So, if you wish to take your recognition initiatives a step further, do reach out to platforms like ours.
Bringing It All Together: The Science of Recognition
The science of recognition shows how leader praise can deeply affect employee psychology and organizational dynamics. Leader praise not only acknowledges good work but also meets basic psychological needs.
Consistent and thoughtful praise becomes a strong tool for increasing engagement, encouraging innovation, and building a high-performing team. In the end, the science of recognition highlights a simple truth: when leaders give meaningful praise, they unlock their team's full potential and drive both individual and organizational success.
Sanjeevani Saikia is a Content Marketing Specialist at Vantage Circle and a voice behind the Vantage Influencers Podcast. As a writer and podcast host, Sanjeevani is dedicated to exploring and promoting recognition-rich, people-first cultures. Through her writing and conversations with HR leaders from around the world, she brings critical industry insights to the forefront. For any related queries, contact editor@vantagecircle.com.
