Glossary

 >> Useful Feedback

Useful Feedback

Definition

Useful feedback is constructive input that is specific, timely, and actionable, helping employees and managers improve performance and reach their goals.

Types of Useful Feedback

  • Positive Feedback: Encourages and reinforces good behavior and achievements.
  • Constructive Feedback: Highlights areas of improvement with actionable solutions.
  • Developmental Feedback: Focuses on long-term career growth and skills improvement.
  • Useful vs. Useless Feedback

    Useful Feedback Useless Feedback
    Specific: Provides clear examples and solutions. Vague: General statements without clear direction.
    Timely: Given soon after the action or event. Delayed: Too late to be relevant or helpful.
    Constructive: Focuses on improvement, not just criticism. Demotivating: Harsh or critical without guidance.
    Actionable: Provides steps for improvement. Unclear: No specific actions or solutions provided.
    Balanced: A mix of positive and constructive points. One-Sided: Focuses only on negatives or only on positives.

    Common Pitfalls in Giving Feedback

  • Vague or Generalized Comments: Feedback should be specific rather than generic statements.
  • Delayed Feedback: Waiting too long to provide feedback reduces its effectiveness.
  • Overly Critical Approach: Focusing only on negatives can demotivate employees.
  • Tips for Delivering Useful Feedback

  • Use the SBI Model: Situation – Behavior – Impact method for clarity.
  • Be Empathetic: Ensure feedback is framed constructively and encourages improvement.
  • Encourage a Growth Mindset: Help employees see feedback as an opportunity to develop skills.
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