1. What ROI can I expect from Vantage Rewards?
The ROI of rewards and recognition platforms is immense. It not only shapes your company culture but builds trust, respect, and productivity among them. The idea is to provide employees with the best employee experience and empower them to build a workforce that thrives together. Vantage Rewards does exactly that and improves your company’s overall engagement, productivity, retention, and more.
2. Which subscription plan is right for me?
Each one of our plans has been specially curated, keeping in mind the needs of an organization from starting their recognition journey to reaping the benefits of their current efforts.
Our 'Grow’ plan will work best for you if you have just started your recognition journey and want to start building a culture of appreciation and show your employees 'We care'.
Our ‘Transform’ plan, which also happens to be the most popular plan, goes beyond recognition. It is suitable for organizations that want to scale up their RnR efforts now they have seen the impact a simple 'Thank you,' and a generous award can make.
Our ‘Enterprise’ plan dives deep into the rewards and recognition space by bundling all of our services together to give your employees the ultimate RnR experience. It will be curated especially as per your organizational needs. Get in touch to know more.
3. Is it possible to upgrade Plans anytime?
You can add features & functionalities or upgrade at any time. Get in touch with our Client Success Team to see what works for your business and how we can help you achieve that seamlessly.
4. Can I put add-on features to my subscription plan later on?
Yes, definitely. We have categorized our feature upgrades into free as well as ones which may require commercials. Get in touch with the Client Success team for any addition you want to make to your current plan. We will be more than happy to enhance your experience.
5. What is the turnaround time for my queries?
For day to day user queries and technical support you can reach out to our team at
support@vantagecircle.com. Queries are acknowledged immediately and tickets are created. Most queries are usually resolved within 48 hours.
6. What is the standard validity of the agreement?
The agreement sign up has an option of 1 year or above.
7. Will there be a change in pricing upon renewal of the agreement?
The pricing upon renewal might vary as per the terms & conditions set up during the agreement. For any such queries please get in touch with your aligned Client Success Specialist.
8. Will there be any additional commercials involved on any customizations of the module?
Yes, additional commercials might apply depending on the feasibility and mantime involved.
9. What’s your cancellation policy?
We would absolutely hate to see you go and would want to resolve issues(if any) and enhance your experience with us. If you still want to cancel your subscription, get in touch with your aligned Client Success Specialist.